Saving your Image as a JPEG:

If your image is saved in a format other than JPEG (.tiff, .psd, .pict, etc.) it will not work. You can save your image as a .jpg in multiple ways. In Photoshop and most other image editing programs, you can go to File > Save for Web and Devices in the menu. Notice the box that allows you to set quality. In general, a higher quality setting (10 or 12) is better, so long as the size is less than 1.8MB (it should be significantly less). "Baseline Standard" is fine. In Photoshop, you can also select File > Save for Web & Devices, which will give you a preview of the image and control over various settings—just be sure to save it as .jpg, not .gif.

Image Tips:

Preparing and Resizing Images: Overview

To resize your image so that it conforms to the 1920 pixels at the longest dimension protocol you will need photo-editing software that can resize images, change image resolution, create new images, and save images as JPEGs. The steps will vary depending on the photo editing program you are using; see Resources section for photo-editing software options. Below are generalized instructions for Photoshop:

Photoshop Tips

  1. If possible, it is best to start out with an original uncompressed image file that has been prepped and is at minimum no less than 27 inches or 1920 pixels after cropping, adjusting contrast, adjusting color, sharpen, etc. Nearly all cameras will produce images much larger than 1920@72ppi, so this should be no issue.
  2. Open the file in Adobe Photoshop.
  3. Go to Image - Image Size to open the Image Size dialogue box.
  4. Set Resolution to 72 ppi (pixels per inch; Uncheck “Resample Image,” before you change the resolution. Afterwards, recheck ”Resample Image.”
  5. Identify the longest dimension (make sure “Constrain Proportions” is checked) and set it to 1920 pixels. This will generally be a reduction in size
  6. Click OK.
  7. Go to File - Save for Web and other Devices to open the Save for Web dialogue box.
  8. Make sure the Setting is JPEG
  9. Quality should be between 70-90
  10. Make sure sRGB is checked.
  11. Click Save
  12. Save Optimized image as JPEG in a folder that is easy to find on your computer.
  13. Name it something easy to remember, like jeromeimage1.jpg.
  14. Click Save (leave all other options as is, i.e., format, settings, slices)
  15. You are now done with the first image. Now repeat these steps for the rest of the images you plan to upload to your application.

Don't wait until the last minute!

Applying online isn't the same as sliding your envelope under the door at 12:00 p.m. (noon) on Friday—if everyone tries to upload their images at the same time, the volume of traffic will make the process very slow and could generate technical problems. Tech help from the Program Office will also be harder (and slower) to come by at the 11th hour. Plan ahead; the online application should be easy if you leave yourself a reasonable amount of time.

Image Format

The only file type that will upload is the JPEG file format, with a file name that ends in the .jpg file extension. Files should be in RGB color mode, not CYMK, which will not display correctly on screen.

Image Size

You will receive an error message for images exceeding 1.8 MB.

Connection Errors

There may be certain times of day when uploading an image works better than others. You may notice a difference in upload times between images of the same size. This variability comes from the nature of the Internet, and may be due to one or more of several factors, including:

  1. Bandwidth: Several applicants trying to upload images at the same time, or overall heavy internet traffic can make things slow - try uploading again at a different time.
  2. Connection: A bad connection between your phone, wireless, cable, or network and your ISP (internet service provider) may be the problem - by disconnecting and reconnecting to the internet, you may be able to establish a better connection.
  3. Firewall software or Proxy server: If you are using a firewall program like Zone Alarm or Norton System Works, you may want to turn off the software while you are uploading.
  4. Memory: Restarting your computer and clearing your browser's memory cache will free up memory and may speed things up. It's also a good idea to quit from other applications before uploading, since these use up available memory as well.